What to do if the play market does not turn on. Why does the Play Market not work on a tablet? Through deleting the Google account on the device
If you suddenly find that you can not sign in to Google Play market with a stable Internet connection, or a login error appears, then you should not immediately carry your phone or tablet to service center. This problem it is quite possible to fix it without unnecessary blood and changing the firmware. You just need to use the tips listed below in turn.
Method 1: Google Accounts
First we need to make sure that we have the application enabled " Google Accounts ". To do this, go to the settings menu, select " Applications' and switch to the tab ' All". There we must find this application:
If it was disabled, then you need to activate it:
Method 2: Time setting and synchronization
Some devices are not set by default right time. To fix this, just go to the settings menu and select the item " date and time »:
Put a checkmark next to " Network date and time " and " Network time zone »:
Also, our Google account must be synchronized. If you haven't added an account yet, now is the time to do so. In the same settings menu, select " Add account ". Next, use an existing or create a new account:
When creating a new account, you need to enter a first and last name, as well as come up with an address Email and password. After successful creation and synchronization, you will see the following window:
If in " Accounts"account is marked in red, then you need to go to our created account, press the menu button in the upper right corner and select the option" Synchronize »:
If for some reason it was disabled, then enable it back:
Do the same with the application Download Manager ».
We reboot the device and try to go to Google Play Store. If the problem persists, then move on to the next method.
Method 3: Remove cache and updates
Downloading various applications, our cache is constantly clogged with temporary data. And in some cases, clearing them helps solve the problem with Google Play. We go into the settings menu of our device and select the item " Applications »:
We find there Google Play Store and click on the application button:
In the menu that opens, click " Clear cache »:
Reboot your device and try to connect to Google Play. If it does not work, then return to the application menu and select " Erase data »:
If nothing changes in this case, then press the button " Uninstall updates »:
If nothing happened again, then in " Applications » go to the tab « All» and looking for Google Service Framework:
We go and click " Clear cache »:
Then turn off and erase the data:
We do the same with the Download Manager application.
We reboot the device and try to go to Google Play again.
Method 4: Uninstall unnecessary apps
Some unofficial apps that are not available on the Market may conflict with the official Google Play app. This is especially true for those utilities that require Root rights, like Framaroot and Freedom. If the previous methods did not work, then it makes sense to stop or remove these applications:
Method 5: Fixing the hosts file
In hosts we need to leave only the line 127.0.0.1 localhost:
We reboot our device again and try to enter the Market.
Extreme Methods
If none of the above helped, then there is one more option. This is a reset of all settings.
Before this procedure, it is better to do backup data, since the device will be completely cleaned after this procedure.
To reset the settings, you need to select the item " Recovery and reset ”, inside which there is an option “ Reset »:
Even if this does not help, then the only thing left is to replace the firmware. This operation is best entrusted to an experienced specialist.
The Google Play Market is, in fact, the main source of programs and applications for Android tablets and phones. Other application sources, such as Yandex.Store, are used by only a small percentage of users. Therefore, if something happens to him and suddenly the Play Market does not work, does not open, or simply does not enter the Play Market, then for a user who is “on you” with computer equipment, this is just a disaster: nothing can be put, installed programs are not updated, errors pop up on the device, etc. Sometimes the cause of the malfunction is a virus infection, but most often it is just a glitch or a failure of the program itself and the system service. Of course, a complete hard reset (“hard reset” or “wipe”, as it is also called) will most likely solve the problem, but this is the most extreme way, which I will discuss at the end of the article. In the meantime, let's look at several working ways to solve the problem with Google Play.
Before doing anything - check if there is Internet access from your smartphone or tablet. The fact is that the Google app store requires access to global network and if it is not present, it gives the error "No connection" or "No connection". If there are no problems with this, then we perform the following steps.
Step 1. Clear the cache and delete the data.
This method helps if the Play Market does not open due to a software failure. Go to the Settings of your phone or tablet and find the Apps item and open the All tab. Find the application "Google Services Framework":
(if there is no such item, look for "Google Play Services"). Select it and get into the information about the application:
Click the "Clear cache" button and then "Erase data". Next, we are looking for the "Google Play Store" itself:
Now you need to restart your Android phone or tablet and check if the Play Market is working or not.
Step 2Restart Download Manager
Sometimes the cause of problems with the Play Market is a stuck download manager. Let's try to kick him. We return to "Settings" -> "Applications" and in the list of applications we find "Downloads":
Forcibly stop the dispatcher and restart the phone or tablet. After downloading, we return here and check if the application is active.
Step 3: Checking the Hosts File
Problems with the app store can be caused by interference with the system Hosts file. Let's check it out. True, for this you need to get ROOT access to the device. Next - run some file manager. I prefer to use Root Browser for this. We need to get into the directory
In it we find a file hosts and open it text editor. By default it should look like this:
That is, there should not be any lines, except for this:
In extreme cases, this file can simply be deleted and after restarting the system it will be created again in its original form.
Step 4Google Account Sync Issues
All installed programs on Android are tied to an account. If there are problems with synchronization, then just entering the app store will not work either. Go to the "Accounts and sync" section:
And manually start the full synchronization:
If data synchronization fails, check your Internet access. If everything is fine in it, then try deleting the account, rebooting and creating it again. If the Google Play Store writes You need to sign in to your account - see.
Step 5. Download Google Play Market and reinstall
If none of the previous steps helped, then you should try reinstalling the Google Play app store itself. To do this, open the “Settings”>>>”Applications” section again and find the Google Play Store there and completely clear it: first the cache, then the data, and finally, delete the updates:
Reboot and check. If everything is fine, then the Play Store will download the updates and start.
If nothing helps:
The most extreme way to restore work is to reset your phone or tablet to factory settings. To do this, we save all the data from the phone to the computer to the maximum. After that, go to the section "Settings" >>> " Backup and reset":
We find the item "Reset settings" and select it. Then we act according to the instructions of the phone. As a result, we get a completely clean device. Google Play Market usually works fine after that =). Good luck to all!
You will be surprised, but more than 70% of Android device owners face such a situation when the Google Play Market does not open. We will now tell you how to fix this "glitch". If you are faced - it will not be difficult.
First of all, although it sounds trite, it is necessary to check network connection. It is possible that this error should be corrected.
Rebooting is a banal, but often effective advice for any problems with logging into your Google Play account. Google Play Market may not open due to device problems (too many running programs, long working time, etc.). If the reboot did not help, then go to tip number 2.
Important! Before rebooting, use the Clean Master application, often it immediately solves the problem of the Play Market not opening.
Often, clearing the cache helps to temporarily fix the problem in Google's work Play Market, for cleaning it is worth taking the following steps (the instruction is suitable for any device):
- Settings → Applications → Application management.
- Now find the Google Play Market among the programs, click on it and in the window that opens, select the “clear cache” (data) function.
- After cleaning, restart your device.
Tip #3: Uninstall the latest installed Android update.
If the phone does not enter the Play Market and at the same time it is not possible to log into the Google account, and before that everything worked fine, this may be the result of an unsuccessful Android OS firmware update.
For removing latest update follow the instructions in tip #2, but instead of "clear cache" click "uninstall updates". Such actions will reset the Google Play Market and return it to the very first settings.
To activate your account, you need to go to the “Settings” section, then find the “Applications” section, select “All” here. Now you should open "Google Accounts" and activate it.
If the above tips did not help, then you need to delete and restore your account:
- Settings → Account and sync settings.
- Now delete your account, and then restore it or create a new one.
Important! Some programs, such as Freedom, can block the Market, so carefully go through the list of downloads and recently installed applications.
If the Google Play Market did not work after all the manipulations, then it is worth resorting to the most radical step - this is resetting Android to factory settings. To reset, follow the instructions:
- Settings → Backup and reset → Reset settings.
- The item "Reset phone settings" will appear on the screen, where you need to click "Erase everything".
All data that was stored on the memory card will not be erased, to create a copy of the system, you need to find the "Data Backup" section in the settings, and then restore them after the system is rebooted.
Important! Before resetting to factory settings, be sure to check the connection of the "Download Manager". To do this, go to the "Applications" section, open the "All" tab and find the "Download Manager", if it is not enabled, then launch it and check the Market's performance.
If it doesn't hurt to check it out. We hope that our advice helped you restore access to your account and the performance of the Google Play Market. Do you know about other methods? Then write about them in the comments!
Day by day, device owners under Android control The OS is facing issues when launching the Play Store. In newer versions operating system it is called "Google Play". All this is unpleasant, of course. And today we will figure out what problems and how they are eliminated.
How to restore the functionality of Google Play
There are indeed plenty of reasons for the occurrence of problems. Moreover, devices from different manufacturers may have different problems. That is why in this article we will cover only the general ones that are most common. Read and remember so as not to return to our article again and again.Main reasons
As mentioned above, first you need to highlight the causes of problems. Let's start with them:
- Google Play doesn't really work. This happens very, very rarely. However, it is possible that it was you who stumbled upon the non-working Play Market. Be that as it may, Google works quickly and if the service is really out of order, it makes sense to wait a couple of hours until its full performance is restored;
- The date and time on your smartphone or tablet is incorrect. This may occur if you removed the battery from the device. The phenomenon is standard and occurs quite often. The device screen will show the error “connection is not available”;
- The Internet is disabled on the device or there is not enough money on the balance of your SIM card. If suddenly there is money on the balance sheet, and “ Mobile Internet” is active, then the problem is different. Perhaps the settings have gone wrong. Call your operator and specify the parameters, ask for advice - they can send you automatic settings;
- One of the apps you installed changed settings hosts file. This could result in problems when launching Google Play;
- An application is installed that blocks the Play Market.
How to restore the functionality of the Play Market on Android
The first step is to try rebooting your device. If nothing has changed and the error still remains in place, you should go the other way:If this does not help, then go to the next method:
If he did not work this time, you should look for the problem in something else. There are also several options here, each of which can work in your case. So let's look at the first one:
This also did not help, and you no longer know why the Play Market does not work on your Android device? Well, there is one universal and extreme way -
From the article you will learn
Why can a crash occur in the Android system when entering the Play Market (aka the store google apps play)? Why can't I log in to my account? And how to solve the problem of connecting and popping up an error? Let's analyze in detail all these burning problems for any owner of smartphones on this OS and determine operating methods fixes that need to be applied if the Play Market does not work on Android.
Exist different ways fix this issue as it can occur for a variety of reasons. Therefore, there is no single "recipe". You will have to try some of them, and after the done actions, check the operation of the service each time.
By restarting the device
You have probably noticed that some programs and services work with reluctance, sometimes it is simply impossible to open something? Try rebooting, it is likely that this method will solve the problem of logging in or an annoying server error related to the Internet connection. In addition to this error, a reboot will be able to restore the functionality of other applications.
Through resetting the Google Play Market settings
Frequent use of the service on a phone or tablet leaves a lot of traces and unnecessary logs in the system. All this can lead to the application freezing, or even it is simply impossible to enter it - a connection error pops up on the screen.
To reset, do the following:
After these manipulations, restart, try opening the program - if an error pops up again, then proceed to the next method.
We are trying to remove the downloaded Play Market update
You can do this from the main menu in the "Applications" or "Program Manager" section - we find the position "delete installed updates”, it should return to its original state, and work as before.
Resetting Google Services
One of the most common reasons why the Play Market does not work and gives an error with the name connection is not available is a malfunction of the Google Services application itself. To return it to its original state, do the following:
By activating the download manager service
Often, disabling this service leads to the sad consequences of the inoperability of the Play Market, you just can’t enter the application. To activate you need to do this:
- Open menu system settings.
- Log in to Application Manager.
- In it, find the item "Downloads".
- In it you can see suggestions: sorting or resetting settings, we need to click on the last item.
- During this action, all inactive software will be disabled, all installed updates will be removed, background services will be limited, and some application actions will be disabled.
- In the same paragraph, we need to enable the display of all notifications, and after these manipulations, the dispatcher icon will appear on the start screen.
- Click on the icon and launch the dispatcher.
- Check if you can go to the Play Market, if an error message pops up. If this method does not help, move on to the next one.
Through deleting the Google account on the device
Note! During this action, you may lose the information you need, and to prevent this from happening, first backup or synchronize all data with the Google Account service.
To delete, go to the system settings menu, select the account item, and enable the delete through context menu. Reboot the device, and during a new login, enter the data of your account again. This often helps to restore the functionality of the store.
Removing incompatible software
Violation of the correct operation of the Play Market is often associated with its blocking by a third-party software, which the user installed himself from other resources. Many try to bypass the payment for installing games, and download the Freedom software, which blocks the market. Delete it either via file manager, or through the dispatcher, from the main menu of the device. Everything must work.
Fixing and configuring the system hosts file
If you have determined that it is Freedom that is the cause of the failures, then in this case you need to correctly configure the operation of the hosts file, for these actions you will need root rights.
As a rule, the hosts file with incorrect content that Freedom prescribes looks like this:
A must contain the following information:
To remove all garbage from the hosts file, you need to do the following steps:
Did nothing happen again? Then we move on to another action.
Check internet connection
Try to open any browser page, if there is no connection, then this will not work. Delete wireless connection, reboot the router and the device. When logging in, enter your details again.
Lost date and time settings
As practice has shown, if it does not enter the Play Market and writes there is no connection, check the validity of the set date and time on the phone. The inability to connect is often associated precisely with the incorrectly set date and time zone. It happens that these parameters simply go astray for various reasons.
It is necessary to change the values in the settings section to the correct ones. Also check the box next to the "Check with the Internet" option, or the item may have the name "Network date and time".
Factory Reset
it the only way eliminate all problems with the performance of the Play Market, if there are any errors with it or it simply does not work. The method is recommended to be used only as a last resort, if others do not help. The fact is that as a result of the actions described below, all user information. That is, the device will be like new, but workable.
From the main menu, enter the "Backup and Reset" section, agree to all the conditions, and restore your device to its factory state. You will have to re-enter your credentials from Google services, and log in again to the app store.
Conclusion
We have presented to your review the main ways to fix the login error and connect the Play Market application. Check them out so you know exactly how you can fix your device to get it back up and running.