Does not show tricolor tv writes no signal. Tricolor, no signal from satellite dish on all channels. When there is a signal on some channels
Surely everyone who uses satellite television services has at least once seen the inscription “no signal” on the screen. This fate did not pass and the subscribers of "Tricolor TV". "No signal" - these words can appear on the TV screen at any time instead of your favorite show or series. What does this mean, and how can this problem be fixed?
Bad weather
The first thing to do is turn off the equipment for a few minutes, perhaps
after that the problem will resolve itself. If this does not happen, there is no need to be afraid. This message does not mean that the TV or equipment is defective. For Tricolor subscribers, "No signal" is just a notification that a failure has occurred. Usually these difficulties are temporary or they can be easily eliminated on your own without resorting to specialists. There may be several reasons for the appearance of such an inscription. The most common options: damage to the cable or antenna, weather conditions. Most often, it is bad weather that affects the quality of signal transmission. Rain, snow, thunder - all this can affect the operation of communication systems. In this case, alas, nothing can be fixed. All that remains is to wait for the weather to change. Fortunately, such difficulties are short-lived. After the weather improves, the signal will be restored, and the TV will work in the previous mode. No additional action needs to be taken.
Settings issues
But what to do if the weather outside is great, but there is not another series on the screen
detective series, and the inscription "No signal"? "Tricolor TV" will help deal with this problem. Sometimes settings fail. In this case, you can use the services technical support. The operator will always tell you what and how to do so that the image returns to the TV screen. If you do not want to waste time on a call, you can always restore the settings yourself. To do this, select the "Tricolor TV" icon in the menu. After clicking on it, a window will appear prompting you to update the channel lists. You need to click the "Yes" button. After that, the equipment automatic mode will restore working settings and broadcasting will resume.
Cable break
If the settings are working and the screen is still dark, you can assume
that the connection has been disconnected. This means that there is a gap somewhere. In this case, you can, of course, immediately call a specialist, but it’s better to try to fix the problem yourself first. After all, it may turn out that somewhere the cable just went away, and it will be enough to fix it better in the socket. To find the place of the break, you need to sequentially inspect all the connection points from the receiver to the antenna, tighten the clamping bolts. In addition, you need to pay attention to the cable itself - is there any physical damage, creases, cracks. Perhaps the cat thought that this beautiful white lace is a great toy to nibble on. Or maybe during the rearrangement, someone unsuccessfully placed the cabinet directly on the cable. In this case, you need to either close the gap yourself, if you have the appropriate skills, or turn to specialists. If everything is done correctly, it will soon be possible to return to watching Tricolor programs. "No Signal" will no longer appear on the TV screen.
Antenna problems
The most unpleasant option is antenna damage. How to find out what the problem is
this? It is necessary to act by the method of exclusion. If the weather outside is sunny, the settings are in order, and the cable is intact, then there are no other options left. The TV shows instead of the broadcasts of the Tricolor channel - “No signal” precisely because of a problem with the antenna. In this case, you can immediately contact the dealer so that the specialists eliminate the problems that have arisen. But if there is no desire to wait for the arrival of repairmen, and there is some experience in dealing with equipment, you can try to deal with the problem yourself. To restore the signal, you need to redirect the antenna. It is advisable to do this with an assistant. While one person is fiddling with the antenna, the other monitors the change in signal quality and tells whether it has become better or worse. Even a child can be such an assistant. You need to get close to the antenna, loosen the clamps a little and rotate the dish very slowly, guided by the help of an assistant. In the end, one of the programs of the Tricolor TV channel will appear on the screen, “No signal” will disappear, as will the interference. It is necessary to fix the antenna in this position and tighten the clamps. The problem is fixed, you can return to the house and have a cup of tea, relaxing while watching your favorite TV shows.
Why is there no signal from satellite dish"Tricolor"? There can be many reasons for this.
If the signal from the Tricolor-TB satellite is lost, then the first thing to do is to determine whether the signal has disappeared on only one channel, or on all. It happens that operators reconfigure broadcasting parameters, and after that the channels disappear. But finding and returning them is not difficult, and you can do it yourself. To do this, it may be enough to activate the search function, and those programs that continue to cooperate with Tricolor-TB will reappear.
What to do if a satellite dish receives a high-quality signal for some channels, but not for others? You need to check if the settings have gone wrong. To do this, select 1-2 channels and see if there is a signal. In this case, you need to look at the indicator of the minimum signal. If it is at zero, then this means that the channel does not show at all. Accordingly, the antenna was turned and now, in principle, it cannot catch the signal. If there is a signal, but the TV does not show anything, then this means that the reason is something else.
If it turned out that the reason is in the antenna, then first you need to check the reliability of its fastening. To do this, you just need to take it and shake it a little. If loosened, then you need to securely fix it again in the correct position, and then look at the TV. If a signal has appeared, then it is necessary to carry out a search procedure, compose new list channels if it's strayed.
In this case, you need to change the position of the plate very slowly, carefully, without making a step of more than 1 cm. You need to move both in the horizontal and vertical planes, but not at the same time, observing the time range of 3-5 seconds. If the TV "caught" the signal, then it is necessary to make adjustments so that the filling level of both scales (quality and signal) is more than 70-80%. After that, tighten all the bolts so that the antenna is stable.
Other reasons for signal loss
All reasons experts conditionally divide into 2 groups:
- external, which do not depend in any way on the serviceability and quality of the receiving equipment (prophylaxis on the channel, weather conditions, etc.);
- internal, i.e. when there are problems in the hardware (this group of reasons is considered more serious, and often leads to a complete or partial replacement of the hardware).
Prevention on the channel
Most often, such work is planned, and subscribers are notified in advance by an appropriate e-mail. If there was no letter, then you can go to the official website of the operator and look for this information there. You can also call by phone hotline. You can ask neighbors or friends who also use the services of this operator - do they have a signal? If they don’t have a signal either, then most likely this is due to preventive maintenance, or to some unforeseen equipment breakdowns at the provider itself.
Weather
Thunderstorms, strong winds, heavy rain, severe frost and other adverse meteorological phenomena can affect the quality of the received signal. If there is no signal on some channels during a thunderstorm or wind, then there is only one thing left - to wait out the bad weather, and then check the condition of the antenna.
On the plate in the cold season, ice, snow stuck together, etc. may appear. You can carefully eliminate this cause, or you can do nothing if warming is expected in the near future.
Changing signal reception options
If there is any obstruction between the antenna and the transmitter, then this may affect the reception of the signal. Such obstacles can be a new high-rise building, some kind of high structure, etc. It happens that within 2-3 years after the antenna was installed, some tree grew (or grew), which was not given importance when installing the antenna. And it may well create tangible interference. In such cases, you must either remove the obstacle (if you have the right and opportunity to cut down this tree), or move the antenna to another place.
Damage to the plate itself
It happens that as a result of some kind of mechanical impact, the plate is deformed, dents, scratches, etc. appear on it. In such cases, you can try to restore the signal by twisting the plate back and forth a little. If this does not help, then you will have to replace it.
Damage to the converter on the plate
This is one of the most common reasons for signal loss. In such cases, there is only one way out - buying a new converter. To check, you can put another converter that is in working order. Experts recommend always having a spare converter on hand. You can replace it yourself if necessary.
Converter replacement:
- remove the old converter;
- install a new one without changing the position of the plate;
- check the level and quality of the signal on the screen;
- if the scales are not filled, then adjust the signal by gently rotating the plate in the horizontal and vertical planes.
Accumulation of insects inside the head
This is rare, but sometimes it happens too. In particular, a case is known when wasps built a whole aspen forest inside the antenna head, due to which the signal disappeared.
Damage to the cable or cable connections
Over time, the cable deteriorates, frays, and the braid collapses. If the cable is completely in poor condition, then you will have to replace it. You can try to fix the damaged place with a twisted F-connector. To repair one damage, you will need two F-connectors, as well as a connector, electrical tape or tape, a knife, pliers. Cut the cable at the break point, strip both ends, insert them into the F-connectors. Fasten the connectors to each other using a connector, wrap tightly with electrical tape or tape from above.
Temporarily, this method can help correct the situation, but then you still have to change the cable.
Receiver problem
This element is usually the most expensive part of the whole set of equipment, but this does not mean that it cannot break. You can check its performance in the following way: turn off the device, go with it to a neighbor who has a guaranteed working antenna, and connect your device to it. If the signal does not appear, then the problem is in the receiver. You will have to carry it in for repair, or buy a new one.
TV problem
It happens that all the equipment is working properly, but there is no signal on the TV. In this case, you need to check the TV itself. To check the settings, you must press the remote control to "OK". If the channel list does not appear, then there is a problem with the settings.
What to do if the signal is lost only on some channels
You can fix this problem by updating the channel list:
- unplug the receiver from the mains for a few minutes;
- turn on the receiver again, wait for the transition to the operating mode;
- turn on the channel that issued the message "no signal";
- if the channel display has not resumed, then carry out the channel search procedure in the following steps: “Menu” - “Search for Tricolor-TB channels” - “OK” - “Attention! Do you want to update the list? - "Yes" - "Ok";
- save the new channel list.
It happens that there is a signal in principle, but it is too weak. The reason for this may be a loose cable, broken connections, an unstable dish. If the signal appears and disappears, then this may be due to swaying tree branches. The same thing sometimes happens when using outdated receiver models.
If after all the manipulations you performed, the signal did not appear, then you will have to seek help from specialists. Only a professional who has the necessary equipment can reliably and objectively determine the cause of the lack of a signal.
If for some reason it is not possible to call the master, then you can get advice from the contact center.
Tricolor TV is the largest company in the field of satellite television. It regularly updates the system, offers new products that have more possibilities, options and functions.
The quality of Tricolor TV products is at its best, however, even when watching the channels of this operator, some problems may arise. In such cases, the system gives recommendations that are best implemented immediately.
Whatever system failures are observed during the operation of satellite television, Tricolor TV asks subscribers to perform a few simple steps.
Perhaps this is just a temporary failure or error, and after the recommendations the receiver will start working properly. In this case, you can even cope with everything yourself, without involving the masters and without spending extra money.
What to do if the system crashes
Before contacting the wizards or starting any operations, try simply turning off the tuner completely. To do this, you need to press the appropriate button and remove the power source. Now wait ten or five minutes.
The Tricolor TV company asks its subscribers to reset the settings to the factory settings at least once every twenty to thirty days (how to do this can be found in the instructions for your receiver.
If you followed the above recommendations, but this did not help you (that is, after trying to turn on the TV and watch TV channels, the message “List is empty”, “No signal”, etc., or just a dark screen) appears, you need to do the following. Be sure to find out what interferes with the proper viewing of TV channels.
Perhaps the point is not at all in the Tricolor receiver, but in the TV. To do this, press the "Menu" button on the remote control. If after that the settings do not appear, then your tuner is simply not connected to the TV, and therefore, the message comes from the TV.
It is possible that all problems arise due to the fact that the receiver is simply poorly connected.
Tricolor is not looking for channels? Check tuner connection
It seems elementary, but in fact, some subscribers forget to check how well the receiver is connected to the power source and to the TV.
Take the remote from the tuner, find the red icon and press. If the device is connected as needed, then the number of the channel that you have selected will immediately appear on the screen. If the screen shows the time, then your device is simply in standby mode.
For most models of Tricolor TV receivers, the following features are characteristic:
- if the indicator flickers, then the device is turned off;
- if the indicator is on at the top, then the HDMI output is connected;
- if the indicator is on at the bottom, then AV.
You can switch the output using the "Input signal" icon. If the command doesn't execute right away, don't worry. In a typical case, the execution takes from five to fifteen seconds.
What should I do if the "List is empty" message persists?
The Tricolor TV company, if there are problems with the list of channels, offers two ways to correct the situation:
How to reset settings?
If you want to cope on your own and do not want to call for help from the masters, then this method is for you. Resetting the settings is a very simple procedure. Tricolor TV recommends its implementation in case of any system failures.
To reset your settings, do the following:
- Take the remote control of the receiver. Look for an icon called "Menu" on it.
- Several sections will appear, you need to select "Settings" (sometimes the same option is shown under the name "Settings").
- Most likely, a window will immediately pop up asking for a pin code. Enter it. The default is 0000.
- Now among the settings, find the factory settings (that's what they are called).
- Confirm factory reset.
After you complete the factory reset, the tuner will reboot. You will see the message "1st Setup Wizard" on the screen. Then the “Masters” process takes place, in the “Operator” section, specify Tricolor TV.
Most likely after that your tuner will start working properly. Otherwise, you need to seek help from professional craftsmen.
If there are no channels in the list or there is “No signal”
In such cases, it is imperative to check how good the signal level that is received from the antenna is.
To check the signal, you need to double-click on the red button (it is located on the remote control from the receiver) - usually it is "F1", "i" or "INFO". If necessary, it is also recommended to press the green button. After these actions, an expanded info banner window will pop up on the screen. At the bottom of this very window you will see two values - these are the strength and quality of the signals.
In order for the signal to be received without problems and to allow normal viewing of channels, it is necessary to ensure that the values are not less than seventy percent.
Today the whole world gives priority to satellite broadcasting. In the Russian Federation, the largest supplier of such digital television counts Russian operator Tricolor TV. Its products are different good quality, although there may be occasional glitches and errors. For example, an error often occurs on the Tricolor of the form “no signal”. What needs to be done in such cases, we will analyze below.
Common causes of "no signal" messages are:
- Malfunction of satellite dishes, their displacement, looseness of bolted connections.
- Bad weather affecting video quality.
- Wrong.
- Failure of the Tricolor system settings (required through the main menu).
- Connection failure (need to check antenna and receiver cables)
- No video signal coming to Tricolor TV from satellite.
Adjust already directed to the satellite television antenna not very difficult. Even a slight deviation in any direction can have a positive effect. In case of a very strong deviation, it is necessary to make complete reconfiguration satellite TV antenna or ask the installer for help.
What to do
The message "no signal" usually appears on the screen in case of loss of signal on the television receiver. To identify the cause of his disappearance, you need:
- First, find out if there are any this moment any preventive work. This can be done via the Internet, by going to the supplier's website or by calling the technical service.
- If no work is being done, you can call the nearest users of the Tricolor operator (relatives, friends, neighbors), asking if they have a similar problem.
- If they are also puzzled by the disappearance of the video signal, then the reason is usually related to Tricolor, you must either wait until they solve it themselves, or inform them about the problems that have arisen and wait until they fix them.
- If only your TV writes “no signal”, then the cause of the problem may lie precisely in your equipment.
How to proceed
If the reason for the appearance in the Tricolor TV system of an error like “no signal” is equipment malfunction, need:
- First of all, check all cables and wires for integrity, tightness of the connection.
- Replace if broken or broken. At the same time, there is no need to “twist” connecting the broken ends of the wires, as this can significantly affect the quality of the display - viewing on all channels will be unstable.
To replace the cable or wires, you can use a connector and two F-connectors. This will require:
- Cut the cable at the break point.
- Clean it from the braid.
- Then screw on the F-connector.
- Push it tightly onto the connector.
- Wrap with tape.
If everything is fine with the wires and the cable itself, it is worth checking capacity of the receiver. To do this, it must be connected to any other antenna. For example, to the neighbor. If the TV works and does not show the “no signal” message, then the problem lies precisely with your antenna (it needs to be adjusted, strengthened or moved). Otherwise, the receiver is to blame, namely the tuner responsible for receiving the video signal. You can solve the problem by contacting the Tricolor service center, where they will make a quality repair or, if necessary, replace the receiver.
Receiver (receiver) Tricolor
The signal may be lost. due to unstable operation of the converter. It is difficult to determine this on your own. Only a master can clear up this problem. It is recommended that you always have a spare converter for such cases, which you can easily replace yourself.
To determine the reason why there is no signal, you need to check:
- All connections, the integrity of the wires and cables used.
- Receiver.
- Converter.
- Satellite dish, its position, settings.
All these actions can help solve the problem with the lack of a signal on your own. After that, you can enjoy watching your favorite programs on all your TV channels as before.
But if nothing worked out for you, and a written message about the absence of a video signal reappears on the TV screen, you should contact professionals or get advice from Tricolor by phone.
Natural Causes of No Signals
If there were no problems watching TV the night before, and in the morning it suddenly starts writing on your screen that there is no signal, then the reasons may not lie in your equipment. It could be:
- Carrying out planned technical or preventive maintenance that is associated with Tricolor equipment (operators must notify their subscribers about this in advance, but you may have accidentally missed this information).
- Carrying out similar work with the owners of satellite equipment.
- Preventive planned activities on the satellite itself.
- Emergency work related to unforeseen situations on the equipment of the Tricolor company or the owners of the satellite set.
You can learn about all such events from the news on the Tricolor television website.
An example of an announcement about the prevention of Tricolor TV
There are times when one or more TV channels do not work, and the rest continue to show everything perfectly. In this case, it is recommended to update the entire list of your TV channels:
- Press the MENU button.
- Select SEARCH for Tricolor TV channels (OK).
- To the question: Attention! Want to update your TV channel list? - answer OK (yes).
At the end of the channel search procedure, the number of channels will be displayed on the TV screen. After that, you need to unplug the TV from the network for a few minutes, then turn it on again and go to the channel that did not work. If everything is in order, you can be congratulated, otherwise the procedure should be repeated. To save all the channels found during the search, click OK. For ease of viewing, all found .
Do not disconnect the receiver from the power supply until the end of the entire process of searching and updating channels, otherwise a failure may occur and the equipment will be disabled.
Conclusion
You never need to panic and press all the buttons in a row, achieving a result. It is much easier to calmly find out the reason for the loss of the video signal, and you may not even have to take any action. If necessary, try troubleshooting as above, or contact service center, where you will quickly and taking into account the updates of 2017 will be repaired, replaced or updated with software. This also applies to other errors that occur during the operation of Tricolor TV, for example, or.
Any satellite TV user periodically encounters interruptions in broadcasting. The presence of interference in the picture, freezing sound track These are minor annoyances that are easy to fix. But if there is no signal on all channels on the Tricolor receiver, this is already serious. Fortunately, this problem can be dealt with on your own, without calling technicians. We'll tell you how to do it.
Assessing the scale of the problem
The first step is to make sure that there is indeed no broadcast on all frequencies. If the signal is lost only on one of the channels, this may be due to technical work or problems on the satellite. In the event that all channels are not shown, including the Info channel, access to which, in theory, should always be maintained, it is necessary to evaluate the quality of the antenna.
How to check the signal?
You can use the remote control to check if the satellite signal is getting enough to the receiver. Depending on its model, you need to press one of the buttons on it:
- INFO;
In the first case, two info-scales will immediately appear on the TV screen. In the last two, you will need to confirm the transition to the information section by additionally pressing the green key on the remote control.
Important! Both scales on the screen should be at least 80% filled (and in the best case, more than 90%). If this is not the case, it is necessary to check the antenna and the equipment located inside the house. Otherwise, adjustment actions with the receiver will be needed.
If the TV signal level is too low
In the case when the signal quality scales are less than 80% full, and Tricolor writes “no signal” on all channels, the reasons are most likely hardware in nature. The following factors need to be checked:
- whether there is any physical damage to the cable or antenna;
- is the plate set correctly;
- whether weather conditions have changed, whether obstacles have appeared in front of the antenna.
First of all, we recommend checking all the TV equipment in the house. Perhaps the signal from the dish disappears on the way to the receiver. Such a situation can be provoked by a cracked TV cable connector, a loose connector on the set-top box, a breakdown of the satellite divider, etc.
Also, broadcast disruption can be caused by wire damage (this happens especially often in homes where there are small children or pets). All detected problems should be eliminated, and then re-check the quality of the broadcast.
Important! If there is more than one TV in the house, and only one of them is not broadcasting, there are problems with the connection or the receiver. The antenna works fine in this case.
Antenna reconfiguration
If there are no physical connection problems, the antenna should be reconfigured. To do this, it is better to enlist the help of someone from the household. One person will change the position of the plate, the other will track the level change on the information scales on the TV screen.
Tip: you can use a special device for tuning, which allows you to measure the signal level on the plate.
To adjust the plate, you need to carefully change its position by turning it by about 10 degrees. After each turn, wait about 20 seconds, watching the changes in the scales. Do this until the equipment shows at least 90% of the signal level.
Important! It is advisable to reconfigure in clear weather. Before starting work, the surface of the plate should be cleaned of dirt and debris that has fallen into it, and in the cold season, knock down ice.
If the signal is over 80%
It happens that the receiver shows quite decent values on both information scales. Why, then, did Tricolor Television lose the signal on all channels? The reason most likely lies in the failure software on a TV set.
If information channel works, the cause of the failure, most likely, lies in the outdated settings of the channel list. satellite operator regularly updates broadcasting parameters in order to optimize the load on working equipment. At the same time, the settings on the set-top boxes remain the same. The channel search procedure will help you get out of the situation. You can start it through the menu (section "Search for Tricolor channels").
How to reset settings?
To reset your TV box, follow these steps:
- go to the menu;
- select the "Applications" section (on older models of set-top boxes, it may be called "Settings");
- go to the subsection "Factory ...";
- to confirm the operation, enter the pin code of the set-top box, or simply press the OK button.
Important! If none of the equipment users set the pin code on their own, enter default password – 0000.
Next, you need to wait until the set-top box reboots. At the end of this process, all previously set operating parameters will return to the factory level, and the setup menu will appear on the screen. It will need to set the date, time, region where the equipment is located and other data. Tips on the TV screen or instructions from our website will help you figure out how to enter the settings.
When all values are set, the set-top box will start an automatic search for operating frequencies. You should wait until the end of this process, and then save the list that appears on the screen.
If there is no signal even after the rollback of the operating parameters, we recommend that you still perform additional tuning of the dish to the satellite.