Five paid actions on MTS. How to find out the last five actions on mts
A familiar situation for many subscribers, when after making calls, using SMS and other services used mobile operator funds are debited from the account in a larger amount than originally planned.
And it happens that the funds simply disappeared from the personal account, although, in the subscriber’s opinion, no paid actions were performed.
In this case, the simplest solution would be to look into the details and see where exactly the money went. To do this, you will need access to the Internet or the help of a specialist from the service center.
But there is a way to find out about your expenses without going online, and without the help of a specialist. All you need is a phone.
5 recent actions on MTS they can be ordered in the USSD menu using the combination: * 152 #. After dialing the combination, the call button is pressed. Next, a menu will appear consisting of several items, in which you need to select a service about the cost of the last actions.
After this you will receive an SMS containing detailed description last 5 paid requests. But the requested information is sent only for the last two days. And if the money was debited earlier than the specified days, you will receive a message with the text that no paid actions have been performed in the last two days. Information SMS comes from service number: 5800 .
After receiving a report on the last 5 actions, you need to analyze the information and take measures to avoid large write-offs from the user’s subscriber account. To do this, you need to use cost optimization by disabling additional paid options.
For quick shutdown paid options we type the same command and item "Infotainment Subscriptions", then select the item "Unfollow everyone". Thus, the user refuses all additional paid MTS services.
How to find out the last 5 actions of MTS via USSD request
- * 152 # — General request, which opens the service menu. Next, you can select the item of interest.
- * 152 * 1 # - Request for quickly getting the last 5 actions, without a service menu.
- * 152 * 2 # - Request to quickly get the last 5 paid actions, without a service menu.
How to find out the last 5 actions of MTS through your Personal Account
Any person using the MTS network can log in completely free of charge and at any time convenient for him. personal account. To do this, go to the official MTS website and go to specified address to the authorization section.
After the authorization form opens, the user will need to enter a phone number and password. To obtain the required password, you need to click on the item “Receive password via SMS”. Then enter the code from the picture and press the item "get password".
Next, a message will appear that an SMS with a password to enter your personal account has been sent to the number you specified. In the authorization field, enter the number and the received password, and click “Login”. After logging into your personal account, click on the “Account” tab, in this section you will receive any information related to your MTS number.
5 latest paid actions of MTS in roaming
All of the above applies to home network, but what about the issue of mini-detailing in roaming? Exactly the same as in home region. The *152*1# option also works in roaming. The only thing to remember is that some countries charge communication services with a delay.
Sometimes you need to control expenses on your mobile account yourself. Companies providing communication services have the authority to make changes to tariff packages. As a result, or when purchasing a new SIM card, hidden paid services and actions may be active. Therefore, it is important for every subscriber to know how to find out the latest charges on Megafon.
MegaFon provides a service: at the client’s request, the operator provides a report of absolutely all recent debits to his number. There are different types detailing operations by number, from 5 or more actions. The cost of obtaining them also differs.
Report your latest expenses on your phone
If at some point money was debited from your mobile account somewhere, but it would seem that this should not happen, you can view the last 5 debits to MegaFon. To do this, you need to send a USSD request from your mobile phone in the format *512# and a call button. After the system processes this task within a few minutes, an SMS message from the company will be sent to the phone from which the request was received containing a report on the last 5 paid actions on MegaFon.
You can find out the last 5 paid debits from a subscriber's account on MegaFon once a day. This type of report is provided free of charge; there is no additional charge for the provision of such a service.
You can find out the latest charges for actions with mobile number for a period of a week to MegaFon. You need to dial a request from your mobile phone in the format *113 # and the call button. The report will be sent to your smartphone via MMS message. For convenience, you can request details of the latest paid charges to Megafon at email. To do this, you need to send an SMS message with your email address to number 5039. The report for the latest paid charges on Megafon for the week costs 21 rubles.
In statements of this type, information is indicated briefly; you can only find out what type of services the funds were debited from MegaFon. To find out which specific voice calls, messages, options and other actions were paid for, you need to order a detailed report.
Reports on actions in your personal account
You can order a brief or full statement of expenses on your mobile account in the user’s personal account on the official website of the representative mobile network. To begin with, accordingly, you need to go to the Megafon website and log in. In the menu you need to go to the section for expenses, replenishments and action details. There you can:
- receive a complete statement of expenses for any period during the last six months;
- order a report of all paid actions for the current month;
- connect a monthly report and every calendar month (until the 10th day of the next month) you will receive a short statement and find out paid charges by number.
Details come in the form of a spreadsheet in a letter to your home or email postal address. For an activated monthly report, 100 rubles will be debited from the subscriber’s account every month, that is, for each detail generated. Receiving a one-time statement of paid debits to MegaFon is free.
You can find out paid write-offs for the last three years. This can be done at any nearest Megafon office by going there in person with a passport; information on someone else’s account will not be provided. You will have to pay for the service. At the branch you can find out other recent paid debits from your Megafon account, but they will charge you for it, unlike reports from your personal account or requests from a mobile phone.
How to find out which paid services are connected
To find out where money is debited from your Megafon account, you need to check for active paid subscriptions on the number. The fastest way to do this is to do it yourself. From your mobile phone you need to send a USSD request *505#. In response, you will receive an SMS - a message from the operator with a list of current paid services, as well as code combinations for their deactivation.
Conclusion
The most convenient way to find out the latest paid actions on Megafon is by sending a code from your mobile phone; the answer is provided free of charge and quickly. Money from the subscriber number cannot be lost; if it is debited, it means that additional paid options or incorrect settings to access the Internet. If you can’t figure out paid actions yourself, you can call hotline Megafon and get advice from an operator who, if there are really connected paid subscriptions, will help deactivate them.
Taking advantage cellular communication, few of us constantly monitor how much money is debited from our account for each call or message sent. But sooner or later that very unpleasant moment happens when we are fully confident that there is money in the account, but we hear a polite voice on the phone saying that there are not enough funds to make the call.
And what’s most offensive: it seems like they topped up the account quite recently. The easiest way to find out about all your expenses is to go to your Personal Account and request detailed call details. But this is not always convenient or possible, since this requires Internet access. we have already described other methods in one of the earlier articles. One of the suggested options is to check the last five actions performed from your mobile device. Let's look at it in more detail.
It makes sense to check the last 5 actions of MTS in the case when the leak of funds is detected by you almost immediately. This method does not require an Internet connection or going to service center companies. To obtain the necessary information you only need mobile phone. Detailing the last five transactions will help you find out what actions were performed on your phone over the past two days.
How to use the service
To obtain the necessary information you can:
- dial USSD command *152# call key and select the section “Cost of the last 5 actions” in the voice menu. After that, your phone will receive an SMS message from the short number 5800 about the last five paid actions performed. At the same time, if no actions were taken from your cell phone over the previous two days, this will also be indicated;
- use direct command *152*1#call button.
As a rule, such a check helps to identify a number of unnecessary paid information subscriptions. See how to disable paid services.
This service is available to all subscribers of the MTS operator both in our country and in international roaming. USSD command *152# The call key is relevant in all countries of the world. As a rule, in most countries roaming services are charged in real time.
There is no charge for checking the last five actions. Detailing is done absolutely free of charge.
The “Last 5 paid actions” service from MTS allows you to obtain information about transactions performed using a SIM card per day.
In addition to this service, there are other ways for MTS subscribers to view information about debits from their balance:
- contacting the company office for a paper statement;
- ordering details through your personal account;
- using the “My MTS” mobile application.
In addition, information about recent conversations and messages can be obtained by calling the operator.
Description of the service
Due to the fact that about 10% of calls to MTS offices were received with questions about the reasons for writing off money, the company decided to automate the provision of information to subscribers about the last paid services.
You can use the service, which allows you to view the last 5 paid actions on MTS, by dialing the USSD request *152*1#. The same result will be obtained if you dial *152# and select item 1 “5 last actions” in the menu that appears.
The service is not available if the subscriber's number is blocked.
In response to the request, the user receives a message with information about the last 5 paid actions within 2 days. If no actions were taken during this period, an empty SMS is received.
The report includes data on debits from the account for the following types of services:
- toll calls;
- Internet access (traffic is divided by network, the number of MB used in 2G, 3G and 4G is indicated separately);
- subscription fee;
- other paid services included in tariff plan and additionally connected by the subscriber.
Information about using free or included minutes subscription fee Internet traffic is not included in the report.
If several calls were made from a SIM card, several SMS were sent to one number, they are grouped and the total cost of such calls or messages is indicated.
In addition to the cost of the operation, the subscriber is provided with information about the date and time of its execution. You can send a USSD request for free; there are no restrictions on the number of requests per day.
The subscriber can use the information received to monitor whether all the services he pays for are necessary and disable unnecessary services.
This service has been improved. Since September 2016, it has been renamed “Today's Expenses” and several changes have been made to it.
How to find out the last 5 actions on MTS using the Expenses for Today service
The ability to find out the last 5 actions on MTS has now been replaced by the “Expenses for today” service, which can also be obtained using the USSD request *152*1#.
Information is provided based on the results of one day of spending funds (from 00.00 to 23.59).
Services of the same type (calls and messages to one number, Internet traffic) are also combined.
You can use this service not only to control your expenses, but also if you have lost information about calls over the last 24 hours. For example, an important contact was not saved. Knowing the time of the call or sending the message, you can find the required number in the report.
If the SMS with the necessary information is deleted, the USSD request will not help, because the report contains only the number of the message sender. Its text can be restored during a personal visit to the MTS office.
As for calls from a hidden number, the anti-identifier function also applies to “Costs for today”. If the subscriber paid incoming call(for example, in roaming or when forwarding), he will be provided with information about the cost of the service (without the addressee’s number). More often hidden numbers are not indicated in the statements, because incoming calls are free.
The information in the message that comes in response to the request is structured and sorted by the time the service fee was charged. The following information is indicated:
- write-off date (in YYYY-MM-HH format);
- time of service provision;
- type of service;
- duration – for calls (for each outgoing number), quantity – for SMS, MMS and additional services how much traffic was used for mobile Internet;
- cost – separately for each service and the total cost.
A USSD request can also be sent in roaming for free.
How to find out the last 5 actions while roaming
The principle of obtaining information about the latest debits from your roaming account is the same as when you are in Russia.
There are 2 main ways to provide details that the operator offers:
- USSD request;
- ordering details in the online user account.
When roaming, you need to consider the following information:
- Money for roaming services is not debited as quickly as in Russia, so the USSD request report may not include the cost of recent calls and other services.
- You can order details via the Internet for free, but traffic will need to be paid according to roaming prices (if the traffic package abroad is not included in the tariff). Those. Details are provided free of charge, but not the ability to log into your personal online account.
- You can also call the support service in roaming, the call is charged according to the conditions, established by the operator for the host country.
Thus, before communicating with an operator from abroad or ordering details, you should familiarize yourself with the tariffs for roaming services. All subscribers are provided with only a USSD request report free of charge.
Detailing using USSD request
A quick way to find out the latest actions on MTS is to send a USSD request. This can be done using the following algorithm:
- Enter the short number *152# and press the call button.
- In the menu that appears, select option 1 “Expenses for today” (dial 1 and call button).
- Wait for a message that the request has been accepted (if everything is done correctly, it will arrive in a few seconds).
If you follow these instructions, the command will be executed (you will receive an SMS with a report) within a few minutes.
You can also immediately dial the combination *152*1# and the call, the result will be the same - first you will receive a notification that the request has been received, then an SMS.
The advantages of a USSD request are as follows:
- it is free and can be used an unlimited number of times;
- it is quickly sent and quickly answered;
- it provides the latest information at the time of the request;
- in response to a request, data is received in written form; if necessary, it can be saved;
- the report is generated in the form of a text message that will open on any phone; it does not require downloading or installing a special software(in contrast to details ordered in the online account, which can be sent in pdf, xls and other formats).
On the other hand, using a request, you can order a statement of the cost of the last 5 actions, no more. This may not be enough to find the reason for debiting money from your account. If the cost of 5 transactions is less than the amount debited from the account, you should use your personal account or call the MTS office.
The request can be useful if you need to know the cost of one service, for example, how much was charged for the last conversation.
Details by calling the operator
Call the operator at short number 0890 in Russia is free; in roaming, the call is charged as a call to a Russian mobile phone.
The operator is obliged to provide, at the subscriber’s request, information about his latest payments orally; for a written report, you must contact MTS office specialists in person.
It is less convenient to hear write-off amounts and corresponding services than to view a written report. However, if you do not have access to the Internet, and information about the last 5 paid actions on MTS is not enough to understand what services the money was charged for, you can contact the operator.
Unlike a USSD request, the daily limit does not apply to operators; you can also learn from them about earlier operations.
The most common case where operator assistance is required is when discrepancies are detected in reports. If the SIM card owner believes that the USSD request data or details ordered via the Internet are incorrect (for example, the duration of calls is incorrectly indicated, the cost of services that he did not connect or transactions that he did not perform is written off), he has the right to call 0890 and get clarification.
The operator will check whether everything in the report is correct and will tell you how to disable unnecessary services, how to write an application for consideration of issues of erroneous debiting of funds, if necessary.
Details of recent write-off transactions via the Internet
All information about paid services for the last 6 months can be obtained in the personal account of an MTS subscriber. You need to register in it first. To register, you need to enter your phone number and password, which will be sent to this number.
One of the options available in the user account is detailing.
You can order details for the current month or enter any other period. In the menu you need to select “Account” -> “Expense control” and the type of report. Users are offered several types of reports: monthly bill, information on all charges for a specified period, and only on calls for a specified period.
When choosing the desired type of detailing, it is necessary to take into account the following features of its receipt:
- details can be ordered by email or viewed directly in your personal account (in the section with ordered documents);
- the report can be sent in 4 formats at the user's choice: pdf, xml, html, xls;
- The readiness time depends on the system load and can be up to several hours (it does not depend on whether the report is sent online or by mail and in what format the report is ordered).
MTS subscribers have the right to use the service of automatically generating detailed information at the end of the month (an invoice can also be generated on a set date). In addition, you can order an invoice for prepayment, the amount of which is calculated based on the expenses of previous months.
An alternative to your personal account is mobile application“My MTS”, its users can also receive detailed expenses.
In the “Account” menu there is an option “Order details”. The application is linked to an online account. This manifests itself in the fact that in order to perform some tasks the user is redirected to mobile version MTS online service, incl. to order a statement of all write-offs for the selected period. To receive a report only on the cost of calls made and SMS sent, you do not need to go to your online account; such a report is created in the application itself and sent to the specified email address. Invoices are not issued in “My MTS”.
The structure of the details is the same as the message generated by USSD request. It contains the date and time of the operation, its name and cost; operations of the same type are grouped. The details also reflect operations for which payment is not charged, for example, incoming messages.
For roaming calls, the report indicates the coverage area in which the call was made. In addition, the details contain information about the subscriber's forwarding settings, his use of the caller ID function, and the activation/deactivation of services. Incoming and outgoing calls can be distinguished by arrows in front of the number, directed in different directions.
When studying the details, you should take into account that not only roaming operations, but also calls to landlines can be reflected in the report with a delay. telephone numbers(the delay may be up to several days).
When ordering a report on recent expenses both through your personal account and through the mobile application, the user pays only for Internet traffic.
Thus, via the Internet you can not only obtain information about more paid services than using a USSD request, but also order invoices for the month and for prepayment.
Obtaining information about expenses at the company office
Details of expenses in writing can be obtained from the company's office.
In this case, there are no restrictions on the payment period.
MTS offices provide everything possible types details: invoice for the month and for prepayment, statement of all expenses for the selected period and only for calls (it additionally includes SMS and Internet traffic). In addition, you can receive an invoice.
Upon request, documents can be stamped with a blue stamp for an additional fee.
To order details, the owner of the SIM card must contact the MTS office and present the passport on which it is registered. If the user collects the report on another day (or comes to the office again on the same day), specialists will check the passport again. To obtain details for a third party, you will need a power of attorney.
MTS provides a service for courier delivery and mailing invoices monthly. The cost of postal delivery in Russia is 75 rubles. per month, courier – 150 rubles. (the recipient of the invoice must also present a passport to the courier).
All statements received at the company's office are paid. The cost of an invoice for a month or a call report for a month is 20 rubles, full detail for a month is 70 rubles. When ordering details for the period selected by the subscriber, its price is calculated based on the tariff of 3 rubles. per day. Printing costs are not included in these rates.
Based on the fact that reports generated in the company’s office are paid, it is advisable to order them if you need to present them as an official document (for example, the employer pays the costs of mobile communications on a business trip, subject to proof of expenses). This applies to documents with a seal.
Without printing, the detailing provided in the office is no different from free version, available in your personal account and the “My MTS” application. For this reason, contacting the office for information about the last 5 actions on MTS is advisable only if you do not have access to the Internet.
Sometimes the user does not understand where the funds were debited from his account, in which case there is a need for detail. You can check the last 5 actions on MTS for the current day. The “Expenditures for Today” service will inform you about where you spent your money from 12 o’clock at night until the time of verification.
How to check the last five paid actions on MTS?
You can find out the last 5 paid actions on MTS as follows:
- Contact the service center and ask a company representative about the costs. The specialist will show you all the operations that you performed. You will immediately see the amounts spent on calls, internet and messages.
- A free service will also come to your aid. Here you can see the balance and time of all transactions. Debiting money from your MTS account will thus be under your control at all times. To do this, dial *152# and wait for the result. To see the latest activity, you should select the desired category.
- Dial *152*1# and call. Here you will immediately be provided with information about the last five operations in two days. Information is displayed quickly.
- You can find out the details in a few days on the company’s official website. You just need to have Internet access from a computer or other device. Next, log into your personal account and select the desired item. The time and costs of operations will be indicated here.
- Another way to find out the last 5 actions on MTS using your number is to call the hotline, where they will tell you everything in detail. The operator will also explain to you how to check the last 5 operations in other, faster ways.
How to check 5 paid actions in roaming?
No matter what country you are in, you can use the inquiry number 152 and you will receive the relevant information. Sometimes the message may not arrive immediately, so wait for the result before putting your phone away.
If you are interested in the cost of checking the last 5 actions on MTS, then keep in mind that this service is free, both in roaming and in the home network. You can carry out such a check at any time of the day and a huge number of times.
To save money, turn off all paid messages and services you don't use, go to favorable tariff or buy special packages that will significantly reduce your material costs.