How to find out NTV Plus account. Quickly check your balance with the NTV Plus operator: methods. Quick balance check
Every NTV Plus subscriber should know how to check their account. The operation is carried out on the website and in the application for mobile phones. Also, support agents can help in resolving the issue; you can contact them by calling the hotline number or by sending a message to the official NTV Plus profile in instant messengers.
Checking in your personal account on the operator’s website
NTV plus personal account is the provider’s information service, located on the company’s official website. Each subscriber can use the service and check the balance of NTV Plus, for which they will need to enter registration data, namely, login and password.
Step-by-step instructions for checking your balance:
Quick check on the website without registration
You can use the company's official website to quickly check your NTV Plus balance. The procedure is performed in the following sequence:
Verification using SMS commands
Using SMS, you can find out the balance of your personal account, select the language for receiving messages from the company, make requests in the field of current events on channels, perform administrative tasks in the field of subscriptions, the SMS information service and the “Promised Payment” service.
To receive information, you need to send an SMS message to the short number 6788 or the regular number 903-767-23-32 with the text in the form of a subscription card number. You also need to specify USSD request #200, which will result in a quick balance check, which will be displayed in the response message from the provider.
Call the hotline
You can check your account status, as well as receive advice and comprehensive information about NTV Plus services by contacting the company by telephone. To obtain any information, the subscriber just needs to call 800-755-67-89.
A support operator will promptly get in touch and help solve any problems. The specialist needs to provide the last name or first name of the contract holder, as well as the number of the contract itself or the NTV+ client card.
Using the NTV Plus mobile application
You can view your NTV Plus account balance, as well as perform a series of operations, using the “My Account” mobile application, which is suitable for any smartphone. Using the program you can perform the following tasks:
- Request for data regarding the contract, as well as suspension or resumption of the activity of the specified document;
- Information about your personal account balance;
- Payment for provider services without commission;
- Activation and deactivation of channels and services;
- Subscription control;
- Use of television program guides;
- Activation of promotions and special offers;
- Receive current news;
- Receiving consultations;
- Filling out requests for service.
NTV Plus is the largest satellite television operator in Russia. The number of subscribers has exceeded 3 million people, who are served in regional offices, and the company also provides the opportunity to manage subscriptions and check the balance of NTV Plus using the contract number through the official website.
NTV-plus offers a wide range of products, the total number of satellite channels is about 280, they are combined into several basic packages, they also have additional thematic offers (sports, cinema, children's, music, entertainment, football). Viewers can choose one or more packages. To ensure that watching your favorite TV shows is not suddenly interrupted, it is important to control the balance amount and replenish your account on time.
NTV-plus subscribers can check their account in the following ways:
- In your personal account on the company website;
- Using a mobile application;
- Quick check online without registration;
- Request via SMS, SMS notification;
- Call to the call center.
Everyone chooses the most convenient method for themselves; the simplest is a quick check of the NTV Plus balance using the contract number on the company’s website.
We find out the balance by the contract number without registration
If you have not yet registered or have forgotten your password, then you can use the service to quickly view your account status without registration.
Algorithm for quickly checking an account online:
- Go to the official website of NTV-plus -ntvplus.ru;
- Select the “PRIVATE INDIVIDUALS” section (selected by default when loading the site);
- Point the arrow at the “Subscribers” subsection;
- In the pop-up menu, click “Check balance”;
- Or you can immediately follow the link - service.ntvplus.ru;
- When the page loads, you are prompted to log into your personal account, but you select the next tab “Quick balance check”;
- Enter one of the options to choose from:
- Subscription contract number – 10 digits,
- No. of the conditional access card (located in the receiver) – 12 digits;
- Enter your last name.
- Click the “Check Balance” button.
Despite the fact that a quick check of the NTV Plus balance under the contract is available to all users without registration, we recommend that you still gain access to your personal account, where a lot of useful information and opportunities will be available to you.
checking NTV Plus balance through the official website
By registering on ntvplus.ru, you get access to your personal account. The subscriber's account allows you to view and top up your account, connect or disable additional services, view the program schedule for all TV channels, get acquainted with current promotions, get acquainted with the technical work plan and other useful information.
How to access “My Account”:
- Visit your personal page:
- Open the official website and click the “Personal Account” button,
- Immediately follow the link – service.ntvplus.ru;
- Go through the registration process:
- Enter your email address,
- Register your login
- Create a password and enter it again,
- Do you agree or disagree to receive advertising,
- Please check that you are not a robot.
- Click the “Register” button.
- Log in to your personal account:
- If you are registered, then enter your email address/login and password. If you lose your password, you can recover it via email.
- Log in using social networks;
- You will need to link the contract number to your account.
The Internet application “Personal Account” is also available for mobile phones with the Android and iOS operating systems. By downloading and installing the user account on your smartphone, you will always be aware of your balance, TV program schedule, causes of technical problems, and will also be able to effectively manage your subscription - connect and disconnect packages depending on profitable offers and promotions. When starting to use satellite television, it is advisable to connect your NTV Plus personal account using the contract number through my account and other necessary information.
Check NTV Plus balance by card number offline
A quick check of your NTV Plus balance can be done through:
- Personal account. The balance is always reflected on the screen of the subscriber authorized on the website.
- Provider website. On the page you must indicate the 10-character subscriber agreement number or the 12-digit number of the smart card inserted into the NTV Plus receiver, and the subscriber's last name. After clicking on the “Check balance” button, it will automatically be displayed on the screen.
- Call the support service by phone at 88005556789 during business hours, giving the same information as in the second paragraph.
- SMS to number 6788* (for MTS, MegaFon and Beeline subscribers).
- Mobile application (can be installed from , ).
One of the most convenient ways is to check the account using the contract number on the operator’s official portal. Just go to the website, open the “Subscribers” section, select the tab. In the form that appears, you must enter the number specified in the contract or card number, as well as the subscriber’s last name. Then click “Check Balance”, after which information about the account status will appear.
Using the same scheme, an instant check is performed in your personal account. In this section, the subscriber can not only find out the status of his account, but also pay for services, connect or disable additional packages and services.
SMS service
SMS notification is another easy way to quickly check your account. In order to use the service, you need to send a message to the short number 6788 (same for all popular operators) or use the standard federal +7 (903) 767–23–32. The message must include the user's card number and command #200.
After processing the request, the user will receive a response message containing current information about the balance status.
And also using the short message service you can:
- Connect/disconnect packages;
- set the language for SMS responses;
- activate the “Promised payment” function;
- receive newsletters;
- suspend services;
Call to operator
You can also find out the balance status by calling your provider. To do this, the subscriber needs to dial 8 800 755 67 89 on the phone, indicate to the operator the contract number or access card, and his last name. The user can call specialists at the call center and with any other questions that arise. As a rule, operators give a detailed, comprehensive answer.
Mobile application
By downloading and installing the NTV-PLUS Personal Account application on a tablet or phone, a subscriber can also quickly check the status of his account.
And also using the application you can:
- connect and disconnect channel packages, services;
- watch a TV program;
- pay for satellite operator services;
- participate in promotions;
- receive provider news;
- fill out an application for service assistance (call a technician, replace equipment);
- receive reference information (addresses of service centers, contact details);
The application has a clear interface, easy navigation, and is available for iOS and Android. The service is provided free of charge and can be downloaded by both the provider’s clients and simply interested parties.
Conclusion
The provider offers its users various account verification options, all of them are convenient and do not take much time. Of the presented methods, the most popular is checking the balance on the provider’s website, as well as through a mobile application.
NTV PLUS is the first satellite television operator in the CIS, which was the first to provide paid content for Russian subscribers using satellite television broadcasting technologies.
Viewers can gain access to on-air channels, as well as thematic broadcasting, by subscribing, which are divided into various types. For example, there is an extended subscription that gives access to worldwide broadcasts of sporting events. NTV PLUS clients include more than 3 million people, and there are authorized dealers in 65 regions of Russia. For the convenience of managing subscriptions and other services, there is a personal account.
Personal account features
As soon as you become an NTV PLUS subscriber, you will immediately have access to your personal profile on the official website. With its presence, you can easily manage channel packages, apply for updates to the required equipment, monitor the status of the front light, pause and resume service, activate a new contract and activate the receiver if you purchased a new one or made a software update.
In addition to all of the above, you will have the convenient opportunity to purchase additional media content at any time, as well as resolve any questions or problems that arise by contacting the online support service.
Registration and login
To register an account, you will need an email, mobile phone number and the desired password. Registration will need to be confirmed, which is done in one action - by clicking on the activation link sent by email. The login for authorization can be either your email address or your personal account number. When you enter them, a password will be generated automatically.
Data recovery is available on the website; to do this, you need to follow the reminder link. The recovery procedure is accompanied by detailed instructions.
Login to the personal account of an NTV plus subscriber carried out using the contract number or login and password. In your account you can view your account status and pay for services.